General fixup?

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

General fixup?

Whenever I encounter weird issues like this, I usually try the following steps:

- Have the user close Notes, then DROP any connections for that mail file via your Admin Client
- Replace the Mail Template with your standard template, using "l convert -u mail\filename.nsf * mail85" (or substitute mail85 with your own template path\filename)
- Run "l fixup -f mail\filename.nsf"
- Run "l updall -r mail\filename.nsf"
- Run "l compact -c -i mail\filenmae.nsf"
- Have the user Start Notes and open their mail file
- Press SHIFT+F9
- Press CTRL+SHIFT+F9
- Close and re-open mail

In a majority of cases, this seems to fix strange views or actions in a mail database.

Brian

Feedback response number WEBB8WYQPB created by ~Julia Quetjipytexings on 08/08/2012